Digital advancements are a two-edged sword. At one end, there is technology that can help you successfully drive your business into the future, and at the other, there is the risk of being left behind as technological advances drive your competition forward and out of sight. And if you’re in charge of a company today, ignoring BPM (Business Process Management) technology would be like directing the Titanic straight into iceberg-filled waters! Many business owners believe that it is an expensive investment or that it is only worthwhile for large processes. BPM, on the other hand, is critical regardless of the size of your company. Here is some information about BPM that you should be aware of.

1. What is business process management (BPM)?
Business process management (BPM) is the process by which a company creates, edits, and analyzes the predictable processes that form the foundation of its operations.
Each department in a company is responsible for transforming some raw material or data into something else using BPM.

Business process management is not the same as task management (which focuses on individual tasks) or project management (which focuses on large groups of tasks) (which handles one-time or unpredictable flows). It is more concerned with repetitive and ongoing processes that follow a predictable pattern, also known as process management.

2. Why BPM is important, specially in digital era?
Unmanaged, chaotic processes harm businesses and result in one or more of the following scenarios:

Organizations can improve their processes and keep all aspects of operations running smoothly by implementing business process management. Most benefits of BPM:
– Create, map, analyze, and improve business processes
– Run everyday operations more efficiently
– Realize bigger organizational goals
– Move toward digital transformation
– Improve and optimize tangled operations
– Closely track individual items as they move through a workflow

So why is it important in the digital world?
– BPM has evolved from a one-time project to a continuous process.
– BPM focuses on the ever-changing processes that occur in business operations. As you innovate and adapt your business processes, it provides a platform for continuous review, modification, and improvement.
– As work styles shift to a shared collaboration model–where a single project may involve a number of people from multiple teams–BPM can reduce complexity and make collaboration simple, if not effortless.
– Customers expect better service from the brands with which they interact. BPM enables you to improve process interaction–where tasks are interdependent–and improve the customer experience.
As these descriptions show, business process management (BPM) is at the heart of digital transformation. It can assist your company in making the proper transition into the digital age. So how to build the right BPM lifecycle?

3. Steps to build BPM lifecycle

1/ Step 1 – Design: Divide the process into tasks and identify the task owner in the workflow.

2/ Step 2 – Model: Create a visual representation of the process. Fix details such as deadlines and conditions to provide a clear picture of the sequence of events and data flow through the process. The following are the most commonly used business process modeling techniques: Universal Process Notation, Flowchart, Gantt Charts, Petri-Nets, and so on.

3/ Step 3 – Execute the process by first testing it with a small group of users and then rolling it out to all users. Make sure sensitive information is only accessible to those who need it.

4/ Step 4 – Monitor the process as it progresses through the workflow. Use the appropriate metrics to track progress, measure efficiency, and identify bottlenecks.

5/ Step 5 – Optimize for any changes that need to be made to your form or workflow in order to make them more efficient.

4. 3 common types of business process management
Integration-centric BPM
These systems handle processes (e.g., HRMS, CRM, ERP) without much human involvement and have extensive connectors and API access to create fast-moving processes.

Human-centric BPM
These frequently require a large number of approvals and tasks to be performed by individuals and must be carried out by humans. Some platforms excel at providing a user-friendly interface, simple notifications, and quick tracking.

Document-centric BPM
When a document (e.g., a contract or agreement) is at the heart of the process, these solutions are required. They allow tasks to be routed, formatted, verified, and signed as they progress through the workflow.

BPM can be used in a variety of areas, including human resources, sales, and finance. Regardless of the numerous online tools available, each business model will necessitate unique BPM customization. To ensure that internal data is not shared with the outside public, you must create an exclusive, long-lasting system that can be easily adjusted by outsourcing a unique system. You’ll also save time and money, and you’ll have access to support 24 hours a day, seven days a week.
If you need a help with your BPM, please contact us for a FREE consultation. We design our IT strategy and software consulting services to keep you free of the simple-to-complex technical challenges you face in your daily workflows while also remaining cost-effective. Our teams are dedicated to transforming your business with the help of the brightest of innovation and applying the latest technologies for solving your IT concerns.

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Source: https://albatian.com/en/blog-ingles/bpm-is-key-to-the-digital-transformation/

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